Privacy Policy Effective Date: September 19, 2025 Cape Equipment & Services LLC ("Cape," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website www.capeequip.com ("Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. 1. Information We Collect We may collect the following personal information from you: Name Email address Phone number Billing and shipping address We collect this information when you fill out forms on our Website, request quotes, sign up for newsletters, or otherwise interact with our services. 2. How We Use Your Information We use the information we collect for the following purposes: Processing orders and fulfilling purchases Scheduling and managing service appointments Providing customer support Sending order updates, service reminders, and appointment confirmations via SMS and email Conducting marketing and promotional communications (with your consent where required) Analyzing Website usage to improve our services 3. SMS and Email Communications By providing your phone number or email address, you consent to receive transactional messages regarding orders, service reminders, and appointment confirmations. We use third-party providers, including Twilio and Lead Connector, to deliver these communications. Standard message and data rates may apply. You may opt-out of marketing messages at any time by following the unsubscribe instructions provided in the message. 4. Data Sharing We do not sell or rent your personal information. We may share your information with trusted service providers, including payment processors, shipping carriers, and technology vendors, who help us operate our business and deliver services to you. 5. Data Security & Retention Your data is stored on encrypted servers with access limited to authorized personnel. We retain your personal information indefinitely unless you request its deletion, subject to legal and regulatory requirements. 6. Children's Privacy Our Website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. 7. Your Rights You may contact us at any time to request access to, correction of, or deletion of your personal information. You can also opt out of marketing communications at any time. 8. Contact Information If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Cape Equipment & Services LLC 

4501 S. Pinemont Dr, Suite 100 

Houston, TX 77041 

Email: brock@capeequip.com 

Phone: 713-460-2233 9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.